Frequently Asked Questions
DELIVERY
What Delivery Methods Are Available?
Do You Delivery Internationally?
How Long Will It Take To Get My Package?
PAYMENT
What Payment Methods Are Accepted?
Is Buying On-Line Safe?
Order & Retunrs
How do I place an Order?
How Can I Cancel Or Change My Order?
Do I need an account to place an order?
How Do I Track My Order?
How Can I Return a Product?
How do fees work on Market Center Ng?
Joining and starting a shop on Market Center Ng is free. There are three basic selling fees: a listing fee, a transaction fee, and a payment processing fee.
It costs ₦500 to publish a listing to the marketplace. A listing lasts for four months or until the item is sold. Once an item sells, there is a 5% transaction fee on the sale price (not including delivery costs). If you accept payments with Paystack, there is also a payment processing fee based on their fee structure which is 3%.
Listing fees are billed for ₦500, so if your bank’s currency is not in Naira, the amount may differ based on changes in the exchange rate.
How do I get paid?
If you accept payments with paystack, funds from paystack sales on Market Center NG will be deposited into your bank account. We encourage sellers to use the bank transfer payment method or pay on delivery method to access payment from their customer.
What can I sell on Market Center NG?
Market Center NG provides a marketplace for vendors, entrepreneurs, SMEs and all level of businesses to sell, supply and deliver their goods, products & services to anyone who needs it.
What do I need to do to create a shop?
It’s easy to set up a shop on Market Center Ng. Create a Market Center account through the vendor registration page (if you don’t already have one), set your shop location and currency, choose a shop name, create a listing, set a payment method (how you want to be paid), and finally set a billing method (how you want to pay your Market Center fees).